/* Container & Header */
.crm-chat-container {
    background: #ffffff;
    display: flex;
    flex-direction: column;
    height: 600px;
    border: 1px solid #e0e0e0;
    font-family: 'Segoe UI', Tahoma, sans-serif;
}

.crm-chat-header {
    padding: 15px 20px;
    border-bottom: 1px solid #eee;
    display: flex;
    align-items: center;
    justify-content: space-between;
}

.crm-chat-badge {
    background: #ffae00;
    color: #fff;
    padding: 2px 8px;
    border-radius: 4px;
    font-size: 12px;
    font-weight: bold;
}

/* Chat Window */
.crm-chat-window {
    flex: 1;
    padding: 20px;
    overflow-y: auto;
}

/* Message Rows */
.chat-row {
    margin-bottom: 25px;
    display: flex;
    flex-direction: column;
}

.chat-meta {
    font-size: 12px;
    color: #888;
    margin-bottom: 6px;
    display: flex;
    width: 100%;
}

.chat-body {
    display: flex;
    gap: 12px;
    align-items: flex-start;
}

.chat-avatar img {
    width: 45px;
    height: 45px;
    border-radius: 50%;
}

.chat-bubble {
    padding: 12px 18px;
    border-radius: 6px;
    font-size: 14px;
    line-height: 1.5;
    max-width: 75%;
}

/* LEFT SIDE (Others) */
.chat-row.left .chat-meta { justify-content: space-between; }
.chat-row.left .chat-bubble { background: #f4f6f8; color: #555; }

/* RIGHT SIDE (You - Current Admin) */
.chat-row.right .chat-meta { flex-direction: row-reverse; }
.chat-row.right .chat-body { flex-direction: row-reverse; }
.chat-row.right .chat-bubble { background: #ffae00; color: #fff; }

/* Footer Input */
.crm-chat-footer {
    padding: 20px;
    border-top: 1px solid #eee;
    background: #fafafa;
}

.crm-chat-submit {
    background: #ffae00 !important;
    color: white !important;
    font-weight: bold !important;
    border: none !important;
    padding: 12px !important;
    border-radius: 4px !important;
    width: 100%;
    cursor: pointer;
}